DESI Living Innovations - Deposit Paid; No Sofa
We ordered a sofa from the Arlington store and paid a $600 deposit.The store has since disappeared; its website has been taken down; and no one answers the phone.
Messages to other stores go unanswered. It appears, like others, I've been had.
I've filed a complaint with the VA Atty General, disputed the credit card charge, and am trying to file a complaint with VA Better Business Bureau.
Emna Alzate was the sales person who made the sale.We received an unsigned letter from Jeff Goldstein saying the story was relocating to the District of Coumbia but listed the Virginia store's number for further information about the order.
Monetary Loss: $600.